Over the last couple of months, I've had to adjust to getting acquainted with a new General Manager for my division. Any time there's a new operating leader there is always new questions, new perspective, and new possibilities to uncover.

Because I have a pretty strong team that supports me, I often haven't needed to get too involved into the details so with new questions and requests I often have found myself without answer or at least complete answers. While some may call that understandable, I  personally have felt un-prepared and often embarrased that I haven't been into that type of detail. I'm not sure how you would feel but part of me is not accustom to not having all the answers.

All I've been thinking about is how to get stronger in my knowledge base. How to research and pull data that gives me the details I need to give quality support to the operations team. Being present in all meetings and giving input is one way but without getting more detailed it will only serve for some time.

What do you recommend to do to get better at your role? What tactics have you employed?